Contact Us

For Customer Support, please use the webform below to submit a ticket.

Alternatively, you can also email partner support at help@ppaya.com or by calling 888-850-5196.
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For Partner Support, please use the webform below to submit a ticket.

Alternatively, you can also email partner support at support@papayapay.com.
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Your submission has been received, a team member will follow up via email
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For partnership inquiries, please include the following information when submitting the form below:
How many statements are sent each month?
Who is your statement printer vendor?
Do you accept payments online and what Web platform are you using?
Do you have a consumer-facing app and what platform are you using?

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Your submission has been received, a team member will follow up via email
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For inquiries, please email press@papayapay.com.
For inquiries, please email securityconcerns@papayapay.com.

Customer Service is available Monday through Sunday, 4AM - Midnight PT.
You may reach us through email help@ppaya.com or by calling 888-850-5196.